Refund policy
Unfortunately, we do not accept returns. Please ensure you are happy with your order before purchasing.
You can always contact us for any questions at dreamyarts.sk@gmail.com.
Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and send a refund.
In this case, we will notify you once we’ve received and inspected your item, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dreamyarts.sk@gmail.com.